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FAQ’s

Where Can I Find Your Restaurant?

Our restaurant is nestled in Hauz Khas Village, offering a stunning view of lush greenery, charming domes, and the picturesque Hauz Khas Lake. You can conveniently explore and order at our website www.hashtagbistro.com, from the comfort of your own home.
Address
12B, GROUND FLOOR, LAKE VIEW
Hauz Khas Village Deer Park
South West Delhi
Delhi 110016

What are the safety measures followed by Restaurant for home delivery?

At Lakeview Bistro, we take your safety seriously. Our home delivery service follows stringent safety measures, including sanitizing all packaging, ensuring contactless delivery, and equipping our delivery team with appropriate protective gear. Your health and well-being are our top priorities.

Are there any offers on bulk orders?

Please reach out to us for details of the same on +91 9910707462

Where can I send in my queries?

You can write to us on info@hashtagbistro.com or you can call us on: +91 9910707462

Is there a minimum order value?

There is no minimum order value for the customers. We offer free home delivery within the 5 km radius of our Restaurant if the order value is INR 900 or above.

Are there any delivery charges?

We offer free home delivery within the 5 km radius of our Restaurant if minimum order value is INR 900 or above. Beyond 5 km within Delhi delivery charges will be calculated during checkout process.

What’s the normal delivery time once the order is confirmed?

If you stay within 10 kms distance from our Restaurant in Delhi, then you can expect to receive your order within 90 minutes after order confirmation. For the customers who stay beyond 10kms from us, we will deliver to you within 2 hours of order confirmation.

Is order modification possible from customer’s end, after order placement?

Once the order is placed, making changes will be difficult for us.

How can I know about my order status?

You can check the updated order status anytime in the ‘My Orders’ section of the website.

Can I cancel the order after order confirmation?

Any cancellation of orders from the User’s end after the confirmation of order can only be canceled within 3 minutes of confirmation of order by calling us at +91 9910707462.

Can I change my delivery address once the order is placed?

You can change the delivery address only before the order is placed, once the order is placed – delivery address cannot be changed.

Can I place an order just by calling up on the restaurant numbers?

Yes! Feel free to call our home-delivery hotline at +91 9910707462 to place your order. We’re eagerly anticipating the opportunity to serve you!

If there is any error in the bill, whom should I contact?


You can share details by calling up on the home-delivery numbers at +91 9910707462.

Whom should I contact if the food has quality issues?

You can provide your information by contacting our home-delivery numbers +91 9910707462. Once we verify the product, we’ll be happy to offer either a replacement or issue a credit note based on your preference.

How can I make payment for my order?

You can make payment for your order using several methods. We accept cash, credit/debit cards, and mobile payment options. If you're ordering online, you can also pay through our secure payment gateway. Let us know if you need any assistance with the payment process!

Feedback

Feel free to reach out to us via email at feedback@hashtagbistro.com, and we will respond promptly